• One (1) year experience in on-site/field IT technical support in a corporate environment
• Customer interface experience is a plus
• Desktop hardware/applications and printer support
• Able to follow-up and coordinate with telecom companies
• Excellent communication and reporting skills
• Knowledge in IT infrastructure equipment (Server, Firewall, Router, Backup, UPS, etc) and ITIL

Education: 

Graduate of BS Electronics and Computer Engineering, BS Information Technology

Skills / Competencies:

• Competencies in LAN/WAN management
• Competencies in Server and Desktop management
• Has high level competence in one or more technologies
• With excellent oral and written English communication skills
• Has good customer service relations

Work Location:

Preferably residing in (Bacoor, Imus,Dasmarinas, Sto Tomas, Batangas)

• Learn and execute Automation and Digitalization Solutions
• Perform Presentations of Automation and Digitization Solutions
• Test, review and document automation solutions
• Implement, customize and innovate on  automation solutions
• Troubleshoot issues

Asset Management

• Responsible for keeping track of IT assets
• Keep customer IT asset information accurate and up-to-date
• Implement asset tracking systems

Education:

BS Math, Computer Engineering, Computer Science

Qualifications

• High level competence in one or more technologies
• Excellent oral and written English communication skills
• Has good customer service relations
• Fresh Graduates are welcome to apply
• Interested in Technology and IT
• Applicants from nearby provinces are welcome

• Grasp and understand business uses of technology
• Qualify prospective customers and understands customer’s specific needs
• Work with Systems Engineers to provide solutions
• Manage Project Pipeline and prepare forecasts
• Attend meetings, training, seminars and other sales events
• Constantly works towards continuous improvement in sales, technology and
• Manage sales, promotion and marketing of new solutions being handled by the company
• Flexible and adaptable to changes
• Takes proactive leadership in managing clients’ accounts
• Develops lasting professional relationships with clients
• Coordination and full ownership of projects in all phases of implementation.
• Propose innovative sales ideas
• Prepare Proposals for Quotations, Sales Plans and related documents.

Requirements:

• Candidates must possess at least Bachelor’s / College Degree in Computer Science Information Technology or any Business or Marketing related course.
• Required skill(s): Presentation and demonstrations, client acquisition, Customer Relations Development
• Working experience in the related field is a plus
• Interest in technology is a plus
• Preferably 1-4 years of Experience in Sales, Telemarketing or equivalent
• Willing to work in Makati

Processing and analysis of business related data for the following purposes:

• Assist in creation of reports to management
• Assist in establishment of sales goals
• Assist in formulation of sales strategy and execution
• Assist in team sales process by establishing and enforcing policies and procedures
• Improves sales by analyzing results; monitoring activities; identifying trends, collaborating with teams and recommending actions.
• Reconciles transactions by comparing and correcting data.
• Recommends actions by analyzing and interpreting data and making comparative analyses; studying proposed changes in methods and materials.
• Protects operations by keeping company information confidential.
• Contributes to team effort by accomplishing related results as needed.

Minimum Qualifications

• Good communication and presentation skills
• Excellent problem-solving skills
• Strong analytical and planning skills
• Ability to prioritize and focus on multiple tasks in high-pressure situations
• Plus if knowledgeable in Statistical Analysis, Business Planning and Strategy, Reporting Research Results, and Requirements Analysis

Required Skills

• Analyzing Data
• Financial Reporting
• Financial Modelling
• Budgeting

Qualifications:

• Excellent in written and oral communication skills English and Japanese
• Shifting schedule (24/7 Daily shift and Night shit)
• Flexibility to support adjustments to work schedules.
• Excellent team worker 

Duties and Responsibilities： 

• Internal communication Email and Call by English and Japanese
• Customer support Email and Call by English and Japanese
• Document creation/translation English and Japanese
• Customer support
• Office 365 (Help desk)
• Security (SOC task) |
• Service desk system operation (NOC task) Japanese follows 

必須要件：  

• Office製品の利用経験がありPCが利用できる方  
• 日本語での電話対応、読み書きが可能な方  
• 24/365で夜勤を含めてシフト勤務が可能な方  

業務内容：  

• 日本語・英語での顧客との電話対応、メールのやり取り  
• 日本語での社内関係者との電話対応、メールのやり取り  
• 日本語マニュアルの英語翻訳  
• 以下の業務のサービスデスク 　Office365（ヘルプデスク） 
• セキュリティ（SOC業務） 
• システム運用のサービスデスク（NOC業務） 　 

お問い合わせの受付から問い合わせのステータス管理までを基本業務とし、技術的要素が含まれる業務は他のチームと連携して対応